For California Residents

California Privacy Statement — Last Updated: April 14, 2026

This notice applies to California residents only and supplements our general Privacy Policy. We adopt this notice to comply with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information We Collect

Categories collected from California consumers since January 1, 2024:

CategoryExamplesCollected
A. IdentifiersName, address, date of birth, email, phone number, account IDYes
B. California Customer Records (Cal. Civ. Code § 1798.80(e))Name, signature, address, financial information, medical information, health insurance informationYes
C. Protected Classification CharacteristicsGender, age, citizenship status, disability, marital statusYes
D. Commercial InformationPayment information, service purchase historyYes
E. Biometric InformationHealth information, vital readings, medical conditionsYes
F. Internet or Network ActivityBrowser type, cookies, device, IP address, website interaction, chat transcriptsYes
G. Geolocation DataPrecise geographic locationNo
H. Sensory DataAudio recordings of phone calls or medical interviewsYes
I. Professional/Employment InformationEmployer name, occupation, employment statusYes
J. Non-Public Education InformationEducation records maintained by educational institutionsNo
K. Inferences from Personal InformationConsumer preferences, profiles, attributes derived from collected dataYes

Sources of Personal Information

We obtain personal information from the following sources:

  • Directly from you when you register, complete intake forms, or communicate with us
  • Automatically through your use of our website and platform (cookies, analytics)
  • From affiliated healthcare providers, pharmacies, and device vendors operating under BAAs
  • From third-party partners in connection with the services we perform

Use of Personal Information

We use personal information to fulfill the reasons for which it was provided, provide you with products and services, carry out contractual obligations, improve our platform, respond to regulatory and law enforcement requests, and as otherwise required or permitted by law.

We will not use personal information for materially different, unrelated, or incompatible purposes without providing you notice.

Sale of Personal Information

We do not sell your personal information to anyone.

Your California Privacy Rights

1

Right to Know

You have the right to request disclosure of the categories and specific pieces of personal information we have collected, the sources, the business purpose, and the categories of third parties with whom we share it.

2

Right to Delete

You have the right to request deletion of personal information we have collected, subject to certain exceptions (e.g., completing transactions, legal obligations, HIPAA retention requirements).

3

Right to Correct

You have the right to request correction of inaccurate personal information we maintain about you.

4

Right to Opt-Out of Sale/Sharing

We do not sell or share your personal information for cross-context behavioral advertising. If this changes, you will be notified and provided an opt-out mechanism.

5

Right to Limit Use of Sensitive Personal Information

You have the right to limit our use and disclosure of sensitive personal information to that which is necessary to perform services.

6

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Exercising Your Rights

To submit a verifiable consumer request, contact us at: privacy@iscript.care or (408) 796-1258. We will respond within 45 days. We will not discriminate against you for exercising your rights.