Privacy Policy
Effective date: October 1, 2023

We understand the importance of safeguarding your personal information and take this responsibility seriously. This Privacy Policy delineates the nature of data we collect from our users like you and its subsequent utilization and dissemination. Unless otherwise defined, terms employed in this Privacy Policy are consistent with those in the Terms of Use. Your engagement with our Services indicates acceptance of this Privacy Policy’s guidelines, thereby consenting to our data collection, usage, and sharing modalities as delineated herein.

What does this Privacy Policy cover?

This Privacy Policy pertains to our management of personally identifiable data (“Personal Information”) acquired during your interaction with our Services. This policy doesn’t extend to any third-party entities outside our purview or our personnel’s actions.

As specified in the Terms of Use, we deliberately abstain from collecting personal data from those below 13 years. If below 13, we request that you neither attempt to register nor submit any personal information. If it comes to our attention that we’ve unintentionally acquired data from someone under 13, immediate deletion will ensue. Should you suspect that a child under this age may have supplied us with their information, kindly reach out to support@iscript.care.

What Information does iScript.care collect?

Information You Provide to Us:
Information voluntarily given to us is stored. This includes but isn’t limited to details offered during registration, account settings, and may encompass your name, email, birthdate, educational qualification, gender, and third-party account credentials.

Information from Third Party Account Credentials:
Providing us with third-party account details or accessing our Services via third-party platforms permits the transfer of certain data (“Third Party Account Information”) to your iScript.care account. This transmitted information is considered Personal Information as per this Privacy Policy. As an example, logging into your account via Facebook credentials results in data retrieval from your Facebook profile.

Information Collected Automatically:
Engaging with our Services results in automatic data retrieval and logging on our server from your device or browser. This can include your IP address, geolocation, device ID, “cookie” information, browser/device type, and the feature/page accessed.

We employ “cookies” to recognize your device or browser and relay information about your Service usage. You might be able to modify your browser/device settings to curtail cookie acceptance, potentially limiting some of our features. We might use this data for content customization based on user patterns or for service improvement. We’re not liable for any third-party cookie usage policies and practices. Third-party cookies might continue tracking your online activity even after leaving our Services, and they might not acknowledge “Do Not Track” requests.

How does iScript.care use the Personal Information it Collects?

Besides purposes detailed elsewhere in this Policy, Personal Information is used in connection with our Services, enabling personalization, service provision and enhancement, user account and profile setup, communication, request fulfillment for certain products/services, and Service usage analysis.

Will iScript.care share any of the Personal Information it receives?

Your Personal Information might be shared with third parties in the following situations:

Provider: If you avail of our Services, User Materials, inclusive of Results and other Personal Information, might be shared with the Provider. Additionally, the Services could permit you to disseminate your User Materials with individuals of your choice. Should you choose to do so, iScript.care will accordingly share your User Materials with the said individuals. As highlighted in the Terms of Use, the term “Provider” encompasses third-party entities processing your data on the Provider’s behalf, potentially including healthcare providers, insurers, managed care entities, and medical facilities.

Affiliated Businesses: On certain occasions, affiliated businesses or third-party platforms might offer products/services through or in tandem with our Services. In such instances, we might share Personal Information pertaining to the transaction or service. You’ll be informed if an affiliated entity is involved.

Your Clinicians: If explicitly directed by you, we might share your data with your clinicians. We hold no responsibility for the interpretation or application of the data by such Clinicians.

Social Plugins: We might enable you to “like” or “share” content within our Services to other platforms, such as Facebook or Twitter. Should you choose to do so, the shared content might be publicly accessible, and third-party platforms might access data about you and your Service usage.

Our Agents: We might employ other entities or individuals to undertake tasks on our behalf, which would necessitate sharing your data for providing products/services to you.

Other Users: Some user profile data, including name, location, and any uploaded content, might be displayed to others to facilitate user interaction or address your service requests. Other users might contact you based on this data.

Business Transfers: In scenarios where we’re considering financing options, asset sales, or acquisitions, your data might be shared as part of the negotiation or transaction process. Furthermore, in situations where we face business discontinuation, bankruptcy, or undergo any other restructuring, Personal Information might be transferred as a business asset.

Protection of iScript.care and Others: We retain the right to access, scrutinize, preserve, and disclose any information if we reasonably deduce it’s requisite to comply with legal mandates, enforce our agreements, or protect the rights, assets, or safety of iScript.care, our personnel, our users, or others.

Analytics: We might collaborate with third-party analytics services, like Mixpanel and Google Analytics, to expand our business, refine our Services, monitor Service usage, aid our technical endeavors, enhance Service functionality, and ensure our users have the necessary permissions for request processing.

Research Partners: With your consent, we may share your email address and/or other contact details with our research partners who might approach you regarding participation in potential research studies that align with your interests.

Consent: In specific scenarios, with your consent, we may disclose your information.

Information that has been De-Identified: Your Personal Information might be de-identified and subsequently provided to third parties. We may also offer aggregate usage data to our partners, which can be used for research or understanding Service usage to enhance user experience.

International Transfer

Please be informed that your data, including Personal Information, will be processed and stored in the United States.

How will iScript.care Communicate with Me?

Communication: If you’ve furnished communication means, we might reach out. For instance, if you’ve shared your email address, we might send promotional emails on others’ behalf or regarding your Service usage. Moreover, email open confirmations aid us in enhancing our communications and services.

Is Personal Information about me secure?

Ensure unauthorized access prevention to your account and Personal Information by judiciously selecting and safeguarding your password and other sign-on tools. Restrict device or browser access by signing off post account usage. We deploy various technologies and procedures to bolster your Personal Information’s security. When functioning as a Business Associate for a Covered Entity, we ensure Personal Health Information protection in alignment with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

What Personal Information can I access?

Your account settings allow access to, and in some cases, addition or updating of, account details like email address, password, and profile data. Accessible information might evolve with Service modifications.

What choices do I have?

You can always choose not to share information, but certain details might be essential for registration or availing certain features.

What if I have questions about this policy or claims relating to personal information?

For any concerns or queries regarding our privacy policies or data handling practices, please send a detailed message to support@iscript.care, or call +1 833-414-0661, and we will endeavor to address your concerns.

All categories mentioned above exclude text messaging originator opt-in data and consent; this data will not be shared with third parties.

iScript.care mailing address:

iScript.care, Division of Cantobiz, Inc – 1820 Avenue M #1065
Brooklyn, NY 11230

Tel: +1 833-414-0661 Email: support@iscript.care